spark volunteer online manual
Thank you for being part of our amazing volunteer team for our very first Spark Conference! We are thankful for your willingness to serve and look forward to having you as part of our team.
Please read through the top general information section and then the specific information for your volunteer team below. If you have any questions, please email Spark Event Manager Bec Hardman.
The Manual
get ready to volunteer!
General Information
Dates
Friday 22 August – Sunday 24 August
Location
Spark is being held at Katoomba Christian Convention (KCC) in Katoomba.
Our address is:
StayKCC
119 Cliff Drive,
Katoomba NSW 2780
Access to the StayKCC site is via a driveway off Cliff Drive, please keep an eye out for our signage marking the entrance. Please refer to our site map if you need further details about our location and onsite buildings.
Parking
Please aim to park at Mountain Camp or the Clairvaux Oval (Cnr of Violet Street and Cliff Drive). If the oval is closed for parking, you will need to park on the street. Please don’t park where there are ‘No Convention Parking’ signs displayed.
Arrival Time
Please refer to your volunteer team information for details about when your team is required to arrive onsite on Friday afternoon.
Sign-in
You will be required to sign-in at the Spark Information Tent, located near the auditorium, as soon as you arrive onsite. We’ll provide you with a name badge and contact card – this will be your identification and allow you access to Spark.
Vounteer Briefing
All volunteers are required to attend a volunteer and safety briefing on Friday afternoon at 5.30pm in Mountain Camp Dining Room. Please make sure you have read our code of conduct and site induction prior to Spark.
KCC Code of Conduct
Download our Code of Conduct Policy as a PDF.
Site Induction
Download our Site Induction presentation as a PDF.
If you are unable to attend this briefing, please let us know.
Accommodation
Accommodation will be provided to volunteers at Mountain Camp or Clairvaux Quarters. You’ll receive an email from Bec Hardman prior to Spark with your allocated accommodation site and room number.
Please note that you’ll be sharing rooms with other volunteers of the same gender. Site hosts will stay at the accommodation site that they have been allocated.
Meals
All volunteer meals will be served in the Mountain Camp Dining Room, except for dinner on Friday and Saturday nights.
If you have a dietary requirement and didn’t submit with your application form, please let us know now!
Meals will be served for volunteers at the following times:
Friday
Dinner: 6pm (Pizza served at the auditorium, following volunteer briefing)
Supper: 9.30pm
Saturday
Breakfast: 7:15am
Lunch: 12:30pm
Dinner: 6.00pm (in Outdoor Plaza Area)
Supper: 9pm
Sunday
Breakfast: 7:15am
Lunch: 12.30pm*
*Lunch bags will be available to pick up at the Information Tent.
What to Pack
You will need to bring your own sleeping bag (or sheets), pillowcase, towel, warm clothes, and toiletries. Pillows and doonas are provided, and all rooms are carpeted and heated.
If you’re in the parking or muscle teams, please bring additional wet weather gear in case it rains!
COVID Safe
Please follow guidelines from the NSW Government relating to testing and self-isolation requirements. Please stay at home from Spark if appropriate and if you have symptoms, please complete a Rapid Antigen Test to ensure the safety of other volunteers during the weekend.
Contact
If you have any questions about volunteering at Spark, or need to provide additional information to us, please contact Bec Hardman on 1300 737 140 or rebecca.hardman@kcc.org.au.
AV Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into our auditorium to meet the team before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our AV team is being led by Steve Anderson and Danniebelle Whippy. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Please note that role allocations in the team may vary slightly when you arrive onsite, depending on requirements and volunteer availability.
Bookshop Team
Arrival
Please arrive prior to 5.30pm for sign-in. You’ll then head down to our volunteer briefing at 5.30pm at Mountain Camp Dining Room. Once you’ve had your dinner following the briefing, you can head to the bookshop to start your duties.
Team Leader
Our bookshop team is being led by a staff member from The Wandering Bookseller. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Please read our bookshop team volunteer guide before Spark. This includes information about your role and the tasks that you may be involved in.
Muscle Team
Arrival
Please arrive at 4pm for sign-in. You’ll then meet your team at the Spark Information Tent for a briefing and help with final setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our muscle team will be led by Jayden.
Please listen to his instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
The muscle team makes Spark happen! You will be responsible for various set up / pack down tasks throughout Spark such as putting out booklets, morning tea and merchandise items. Please follow the lead of your team leader for information on what you should be doing at particular times.
You will have a team briefing with your leader on Friday afternoon when you arrive.
Parking Team
Arrival
Please arrive at 5pm for sign-in. You’ll then meet your team at the Spark Information Tent for a parking team briefing from a KCC staff member before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our parking team will be led by Amos.
Volunteer Responsibilities
Please read our parking team volunteer guide before Spark. This includes information about your role and the tasks that you may be involved in. Parking team members might also need to help our muscle team or ushers with tasks, once they have completed their duties.
Registration Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into the Spark Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our registration team is being led by a KCC staff member. Please listen to their instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Our registration team play a key role in supporting the KCC team with tasks in the KCC information tent. Main responsibilities will include putting up signage, setting up merchandise, managing merchandise stock levels and assisting with the merchandise sales process.
Site Host Team
Arrival
Please aim to arrive at 5pm, before guests arrive at your accommodation site. You’ll then head into the Spark Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
The site host team will be overseen by Bec Hardman. Please listen to her instructions for your volunteer role. If you have any questions, please let her know.
Volunteer Responsibilities
Please read our site host volunteer guide and the briefing information for guests before Spark. This includes information about your role and information you will need to tell those staying at your accommodation site.
Camping
10 Laurel Street,
Katoomba
The camp site will be available from 3pm on Friday to peg in or plug in.
Clairvaux — Indoor Camping
Entry via 41 Violet Street (past the oval on the right)
Katoomba
Clairvaux will be available from 5pm on Friday
Hartley
20 Ficus Street,
Katoomba
Hartley will be available from 5pm on Friday.
Kedumba
113 Cliff Drive,
Katoomba
Kedumba will be available from 5pm on Friday.
Mountain Camp
119 Cliff Drive,
Katoomba
Mountain Camp will be available from 5pm on Friday.
Ushering Team
Arrival
Please arrive at 5pm for sign-in. You’ll then head into the Spark Information Tent to meet KCC staff for a team briefing and to help with setup tasks before our volunteer briefing begins at 5.30pm at Mountain Camp Dining Room.
Team Leader
Our ushering team will be led by Calum.
Please listen to his instructions for your volunteer role. If you have any questions, please ask Bec Hardman or your team leader.
Volunteer Responsibilities
Please read our ushering team volunteer guide before Spark. This includes information about your role and the tasks that you may be involved in.
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